Shipping and Returns
Shipping
All orders will be processed and dispatched within 1-2 working days, we use DHL Tracked 48 Hours postage service for all UK orders.
Summer Break 09/08/25 – 17/08/25
PLEASE NOTE:
The whole team are taking a summer break this year!
Orders will not be processed between 09/08 and 17/08.
All orders placed during this period will be despatched upon our return, from 18/08 onwards.
If you have an urgent requirement, please contact one of our many retail partners as listed on the stockist page.
Thanks for your understanding.
Returns
Please post any unwanted items unworn and in their original packaging to the following address:
Troll RETURNS
OMM CENTRE
315 Health Club
Mannin Road
Lancaster
LA1 3PE
Please return items within 30 days of purchase. We usually process refunds within 2-3 business days. Please feel free to contact us with any returns related questions. Thanks.